Privacy policy
Privacy Policy
Last updated: August 14, 2026
Fem Cartel (“Fem Cartel,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, make a purchase, communicate with us, or otherwise use our services.
Our online store is powered by Shopify. Shopify and other service providers may process personal information on our behalf or independently as described in their respective privacy notices.
1. Personal Information We Collect
Depending on how you interact with Fem Cartel, we may collect information such as:
- Name;
- Billing and shipping address;
- Email address;
- Telephone number;
- Order and transaction information;
- Products viewed, purchased, returned, or added to a cart;
- Account information;
- Customer-service communications;
- Marketing preferences;
- Device and browser information;
- IP address;
- Website activity and usage information;
- Cookie and similar technology information; and
- Other information you voluntarily provide.
Payment information may be collected and processed directly by Shopify, Shopify Payments, or other authorized payment processors. Fem Cartel does not necessarily receive or store complete payment-card information.
2. How We Collect Information
We may collect personal information:
- Directly from you;
- Automatically when you use our website;
- From Shopify and other service providers;
- From payment processors;
- From shipping and fulfillment providers;
- From analytics and advertising providers; and
- From other third parties where permitted by law.
3. How We Use Personal Information
We may use personal information to:
- Process and fulfill orders;
- Process payments and refunds;
- Provide shipping and delivery services;
- Communicate regarding orders and customer-service requests;
- Process returns, cancellations, and exchanges;
- Maintain customer accounts;
- Detect and prevent fraud, abuse, and security incidents;
- Improve our website, products, and customer experience;
- Analyze website traffic and performance;
- Provide relevant advertising or marketing where permitted;
- Send promotional communications when permitted;
- Comply with legal, tax, accounting, and regulatory requirements; and
- Protect our rights, customers, business, and services.
4. Cookies and Similar Technologies
Our website and service providers may use cookies, pixels, tags, local storage, and similar technologies.
These technologies may be used to operate the website, remember preferences, maintain shopping-cart functionality, analyze website activity, prevent fraud, measure advertising effectiveness, and provide personalized experiences.
Depending on your location, you may have choices regarding certain cookies or targeted advertising. Where required, we will provide appropriate consent or preference-management tools.
Browser settings may also allow you to restrict or delete cookies, although disabling certain cookies may affect website functionality.
5. Shopify
Our store is hosted and powered by Shopify.
Shopify processes personal information to provide ecommerce, checkout, payment, security, analytics, and related services.
Shopify’s processing of personal information is governed by its applicable privacy policies and terms.
6. How We Share Personal Information
We may disclose personal information to service providers and other parties when reasonably necessary to operate our business.
These may include:
- Shopify;
- Payment processors;
- Shipping carriers;
- Product suppliers and fulfillment partners;
- Customer-service providers;
- Website and technology providers;
- Analytics providers;
- Marketing and advertising providers;
- Professional advisers;
- Government authorities when legally required; and
- Parties involved in a business transaction such as a merger, acquisition, financing, restructuring, or sale.
We may also disclose information when reasonably necessary to protect our rights, prevent fraud, enforce our policies, or comply with applicable law.
7. Fulfillment and Shipping Partners
Fem Cartel may use third-party manufacturers, suppliers, fulfillment providers, and shipping carriers to produce and deliver products.
Information necessary to fulfill an order—such as your name, shipping address, contact information, and order details—may be shared with these providers.
These providers receive information necessary to perform their services and may have independent privacy obligations.
8. Advertising and Analytics
We may use analytics, advertising, or marketing technologies to understand how visitors interact with our website and to measure or improve marketing campaigns.
Depending on applicable law and the technologies we use, certain website activity may be considered targeted advertising, cross-context behavioral advertising, sharing, or similar activity.
Where required by law, customers may have the right to opt out of certain uses of their personal information.
9. Marketing Communications
If you elect to receive marketing communications, we may send promotional emails, messages, or other communications.
You may unsubscribe from promotional emails by using the unsubscribe mechanism provided in the communication.
Even if you opt out of marketing, we may still send transactional or service-related communications concerning orders, payments, security, or your account.
10. Children’s Privacy
Our services are not intended for children under the age at which they may legally consent to the processing of their personal information in their jurisdiction.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information to us improperly, please contact us.
11. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no website, network, transmission, or storage system can be guaranteed to be completely secure.
Customers should use appropriate precautions when accessing online accounts and sharing personal information.
12. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including providing services, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal, tax, accounting, and regulatory obligations.
Retention periods may vary depending on the type of information and applicable legal requirements.
13. Your Privacy Rights
Depending on where you live, you may have rights concerning your personal information, which may include the right to:
- Request access to personal information;
- Request correction of inaccurate information;
- Request deletion of certain information;
- Obtain a copy of certain information;
- Restrict or object to certain processing;
- Withdraw consent where processing is based on consent;
- Opt out of certain targeted advertising, sharing, or sale activities where applicable; and
- Appeal certain decisions regarding a privacy request where provided by law.
These rights are subject to applicable exceptions and verification requirements.
We will not unlawfully discriminate against you for exercising applicable privacy rights.
14. Privacy Requests
Privacy requests may be submitted through the contact methods provided on our website or through any privacy-request mechanism Fem Cartel or Shopify makes available.
We may need to verify your identity before completing certain requests.
Where permitted, an authorized agent may submit a request on your behalf, subject to appropriate verification.
15. Your Privacy Choices
Where applicable, Fem Cartel may provide a Your Privacy Choices page or similar privacy-preference mechanism that allows customers to exercise certain opt-out rights.
Customers may use the privacy controls made available through our website to manage applicable preferences.
16. International Visitors
Personal information may be processed or stored in countries other than the country in which you reside.
Where required, appropriate safeguards will be used for international transfers of personal information.
17. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
We are not responsible for the privacy, security, content, or practices of independent third-party websites. We encourage you to review their privacy policies before providing personal information.
18. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, or legal requirements.
The updated version will be posted on our website with a revised “Last updated” date.
19. Contact Us
For questions about this Privacy Policy, privacy requests, or our handling of personal information, please contact Fem Cartel using the contact information provided on our website.